💰 Finance & billing

Everything you need to know about topping up your account, VAT, billing, and much more.

Pricing


  • What is your pricing?

    On Prolific, we endorse the principle of 'ethical rewards'. We believe fair pay leads to better data quality. We therefore recommend you pay participants at least £7.50 / $9.60 per hour, while the minimum pay allowed is £5.00 / $6.50 per hour. Our...

  • Adding a VAT number to your account

    What is the impact of adding a VAT number to my Prolific account? Researchers based in countries that are part of the EU VAT regime If you are from a European country outside of the UK, and are purchasing on behalf of a VAT (value added tax) reg...

Account balance & topping up


  • Topping up via card

    You have two methods to choose from when topping up your Prolific account. You can top up via credit / debit card or bank transfer in the top up section of your account. You can access this from the icon in the top-right. You must fund your studi...

  • Topping up via bank transfer

    You have two methods to choose from when topping up your Prolific account. You can top up via credit / debit card or bank transfer in the top up section of your account. You can access this from the icon in the top-right: You must fund your studi...

  • Can I withdraw my account balance?

    You are very welcome to request a refund of your total balance. We will process refunds for account balances of £10 GBP / $15 USD or more. How do I withdraw my balance? In order to withdraw any payments from your balance, please reach out to our ...

  • Total & available balance explained

    On your account general page you will be able to see your account balance. Here there will be four figures available: Total balance This is the total amount in your account. This figure is made up of all top ups you've made and any Prolific credi...

Invoices, receipts & quotes


  • Invoices

    Top up invoices When you top up your account using a debit / credit card, or via bank transfer, you will be provided with an itemized invoice which will detail the purchase you’ve made in terms of participant payments and service fees.  If you ha...

  • Study receipts

    You can download a summary receipt of the costs of individual studies. This can be done while the study is in progress or after it is completed. The basic summary will show you the bulk amount paid to participants, along with the commission that w...

  • Quotes

    You can generate a quote for any study you create on Prolific, broken down into participant rewards + commission + VAT (if applicable). Quick quote You can use our pricing calculator to check how much your study will cost based on the number of p...