❓ Frequently Asked Questions

The Prolific platform

• Referral FAQs
• What is Prolific?
• How is Prolific different from MTurk & Co?
• Researcher Referrals
• How do I cite Prolific?
• Who can post studies on Prolific?

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Study creation

• What do each of the details in the study creation form mean?
• Can I create surveys using Prolific?

Study management

• A participant took the study with an incompatible device
• How do I prevent participants from taking my study multiple times?
• Can I change any details of my study after it is published?
• Can I resend notifications about my study to participants?
• Changing the eligibility criteria of a live study
• Deleting a study

Our participants

• How do participants find out about my study?
• When are Prolific participants most active?
• Who are the participants on Prolific?
• How does Prolific recruit participants?
• How does Prolific prevent duplicate participant accounts?

Practices, security and privacy

• Can I run studies that deceive participants?
• Can I ask Participants for their Personal Information/Identifiers?
• Data Protection and Privacy

Troubleshooting

• I'm having trouble logging in
• What if a participant has reported that they can't access my study?
• Why is my account on hold?
• Why do I have missing data?
• My participants don't match the prescreening I selected
• Why do I have more participants than requested?

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