FAQ

The Prolific platform

• What is Prolific?
• How is Prolific different from MTurk & Co?
• Researcher Referrals
• Citing Prolific
• Who can post studies on Prolific?
• How long will it take for participants to start completing my study?

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Study creation

• Estimated and average reward per hour
• What do each of the details in the study creation form mean?
• Can I create surveys using Prolific?

Study management

• Preventing participants from taking your study multiple times
• Can I change any details of my study after it is published?
• Can I resend notifications about my study to participants?
• Changing the eligibility criteria of a live study
• Deleting a study

Our participants

• How do participants find out about my study?
• When are Prolific participants most active?
• Who are the people in your participant pool?
• How does Prolific recruit participants?
• How does Prolific prevent duplicate participant accounts?

Practices, security and privacy

• Can I ask Participants for their Personal Information/Identifiers?
• Data Protection and Privacy
• Prolific Practices and Security Systems

Troubleshooting

• A participant has reported they can't access my study
• Troubleshooting login issues
• Why is my account on hold?
• How to Resolve an Underpaying Study with Bonus Payments
• Missing data from Prolific participant
• Participants who don't match the prescreening selected

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