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FAQ

Frequently asked questions

The Prolific platform

  • What is Prolific?
  • How is Prolific different from MTurk & Co?
  • Researcher Referrals
  • Citing Prolific
  • Who can post studies on Prolific?
  • How long will it take for participants to start completing my study?
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Study creation

  • Estimated and average reward per hour
  • What do each of the details in the study creation form mean?
  • Can I create surveys using Prolific?

Study management

  • Preventing participants from taking your study multiple times
  • Can I change any details of my study after it is published?
  • Can I resend notifications about my study to participants?
  • Changing the eligibility criteria of a live study
  • Deleting a study

Our participants

  • How do participants find out about my study?
  • When are Prolific participants most active?
  • Who are the people in your participant pool?
  • How does Prolific recruit participants?
  • How does Prolific prevent duplicate participant accounts?

Practices, security and privacy

  • Can I ask Participants for their Personal Information/Identifiers?
  • Data Protection and Privacy
  • Prolific Practices and Security Systems

Troubleshooting

  • A participant has reported they can't access my study
  • Troubleshooting login issues
  • Why is my account on hold?
  • How to Resolve an Underpaying Study with Bonus Payments
  • Missing data from Prolific participant
  • Participants who don't match the prescreening selected
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  • Team
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  • Terms of Use
  • Privacy Policy
  • Careers

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