If the answer is no, please wait until 5 working days have passed before submitting a request. Thank you!
Please ensure all of your studies are 'Completed' before requesting a refund. Thanks!
Please note, nearly all experimental software that is accessible via a share-able URL is compatible with Prolific. As long as you can send participants to your survey using an anonymous link, record their Prolific IDs and redirect them back to Prolific upon completion, your software should be compatible!
Before you reject submissions, please think carefully whether the rejection is justified. Nobody likes to get rejected, so please try to keep rejections to a minimum. Participants are penalised for rejections, and if they receive too many, they will be removed from the pool.
Please enter the details of your request. A member of our support staff will respond as soon as possible.