Account balance & topping up

  • Topping up via card

    You have two methods to choose from when topping up your Prolific account. You can top up via credit / debit card or bank transfer in the top up se...

  • Topping up via bank transfer

    You have two methods to choose from when topping up your Prolific account. You can top up via credit / debit card or bank transfer in the top up se...

  • Can I withdraw my account balance?

    You are very welcome to request a refund of your total balance. We will process refunds for account balances of £10 GBP / $15 USD or more. How do I...

  • Total & available balance explained

    On your account general page you will be able to see your account balance. Here there will be four figures available: Total balance This is the to...